What is a dental virtual assistant?
A dental virtual assistant provides administrative support to dental offices from a remote location. Not only are virtual assistants added team members, they are professional experts in the dental field so they come with years experience and education.
A dental virtual assistant provides administrative support to dental offices from a remote location. Not only are virtual assistants added team members, they are professional experts in the dental field so they come with years experience and education.
How does a dental virtual assistant work?
Virtual assistants typically remote into your current dental software using a remote PC system such as Teamviewer or LogMeIn, and they’re able to gain access to your dental office from their own office. Virtual assistants provide the same duties as a traditional employee within a fraction of the time, cost, and space.
Virtual assistants typically remote into your current dental software using a remote PC system such as Teamviewer or LogMeIn, and they’re able to gain access to your dental office from their own office. Virtual assistants provide the same duties as a traditional employee within a fraction of the time, cost, and space.
What are some of the signs that say you need a dental virtual assistant?
1. Your front staff is overwhelmed with the day to day process of the dental office. It feels like there is not enough time in the day to successfully complete every job in an efficient manner.
2. Your clientele surpasses your current manpower. Has your business grown beyond your staff and you want to hire more qualified employees, but you need to save money?
3. You want more production with half the stress. Want to be able to tell someone what you need and know that they’ll deliver in a professional yet timely manner?
4. You’re tired of all the “he says, she says” that occurs in most dental offices. Want to just come to work and work without any unnecessary drama?
5. Have your production and collection numbers plummeted drastically? You don’t understand why your numbers have dropped and you feel your team is doing the best they can possible do.
6. Low treatment plan acceptance, because patients express their lack of confidence in your treatment plan consultations. Does your outstanding collections report exceed the norm?
1. Your front staff is overwhelmed with the day to day process of the dental office. It feels like there is not enough time in the day to successfully complete every job in an efficient manner.
2. Your clientele surpasses your current manpower. Has your business grown beyond your staff and you want to hire more qualified employees, but you need to save money?
3. You want more production with half the stress. Want to be able to tell someone what you need and know that they’ll deliver in a professional yet timely manner?
4. You’re tired of all the “he says, she says” that occurs in most dental offices. Want to just come to work and work without any unnecessary drama?
5. Have your production and collection numbers plummeted drastically? You don’t understand why your numbers have dropped and you feel your team is doing the best they can possible do.
6. Low treatment plan acceptance, because patients express their lack of confidence in your treatment plan consultations. Does your outstanding collections report exceed the norm?
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What the heck is a virtual dental assistant, and does your office need one?
What the heck is a virtual dental assistant, and does your office need one?
If any of these sounds familiar, then it may be best for you to contact a dental virtual assistant so that he or she can evaluate your needs and determine a plan of action that best fits your dental practice. A dental virtual assistant caters to the modern day dental professional who desires efficiency, rapid results, and has a keen eye for detail on a long and short term basis. Virtual Assistants provide professional administrative support to dental offices across the nation. Services often include verifying insurance, claims management, account management, and more.
Virtual assistants handle the time consuming jobs, such as communicating with insurance companies and building a professional rapport, and following up on outstanding insurance claims, to name a couple. Throughout my years as an office manager, I noticed there is not enough time in an average day in most dental practices. It never fails that there are patients in the waiting room, someone needing assistance at the reception desk, patients needing a more in-depth explanation of their bills, and to top it all off, a mom who arrives late with multiple children who needs to add two new insurances, and that’s just a glimpse into the “joyous” chaos that is deemed a typical dental day.
Adding a dental virtual assistant allows the dental office the extra support it needs to focus more on patients. Virtual assistants give the dental staff critical time that can be spent closing on treatment consultations, scheduling recall appointments, explaining bills to patients, and giving patients the one on one relationship and professionalism they’re looking for.
Studies have shown that the average dental office spends more time on the phone with insurance in the patient’s first appointment than they do throughout the patients’ initial visit. Imagine 65% of your clerical teams’ time being freed from the frustrating duties of claims and/or insurance verification. That's what a dental virtual assistant brings to your office. I’m pretty sure there are a few choice tasks your staff could complete if given the extra time.
Not only does a dental virtual assistant help your front office save time, but the person also saves the dental office money. Based on the national average, a virtual assistant contract rate is at least 50% cheaper than a part-time employee’s salary. Not to mention, that does not include additional costs such as insurance, vacation, training, equipment cost, office space, and more. It's more than likely that with having a virtual assistant, dental offices will be putting money back into their pockets, both literally and figuratively.
We live in 2015, but a lot of dental offices lack knowledge or just really don't understand the support a dental virtual assistant can provide to their dental office. Technology has created a way for highly qualified dental virtual assistants to securely do everything from their own office in a timely and professional manner. With a strong emphasis on patient privacy and the protection of your business, dental virtual assistants assure the highest level of security and maintain a HIPPA compliant workplace.
Source: http://www.dentistryiq.com/articles/2015/10/dental-virtual-assistants-and-why-you-need-one.html
In other dental news: Aurident offers the Optimet DS 6000 Scanner which uses patented proprietary conoscopic holographic technology to generate highly accurate and consistent scans.
The DS 6000 Scanner can be used for all dental applications such as copings, full contour crowns, bridges up to 14 units, implants, implant bars and dentures.
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